Design Net Engineering is committed to providing a product which is delivered to the customer "as promised" with a level of quality that is consistent with our established practices and that exceeds the customer expectations. Design Net is committed to continually reviewing, improving, and refining our practices consistent with our evolving customer needs and in response to internal requirements as well. Quality in the delivered product can only be achieved consistently when all employees understand and are trained in both the standard procedures and the work instructions that implement them. Therefore, we are also committed to a comprehensive training program that assures that all existing employees are kept up to date on our processes and procedures and that all new employees are given the training necessary for certification in these processes. It is Design Net's goal to establish a reputation for consistency and quality in all of the hardware, software, or design products created by the company.

Design Net Quality Objectives:

1. Train all personnel in quality practices.

2. Minimize customer complaints by early communication when DNet is not sure of customer's perceived requirements.

3. Generate contracts and proposals that eliminate guesswork on customer requirements by using documented processes to review the contract/proposal.

4. Maintain certification of assemblers to NASA requirements.

Some Facts about our quality system:

Dnet is compliant to ISO 9000:2000 and AS9100. We are actively pursuing certification to both of these standards.

Some of the features of our quality management system:

Most records are electronic.

Our discrepancy reporting system is fairly unique:

All anomalies are reported, including out of family occurrences

The discrepancy reports are immediately evaluated for seriousness.

The entire database is periodically evaluated for trends.

All of our calibrated equipment is traceable to NIST or other recognized standards.

Our flight hardware records enable bi-directional parts and assembly traceability.

In-house environmental testing capability allows closer control and oversight of the operations.

Management is actively involved in the daily quality operations. Formal management reviews are held on a regular basis.

Our in-house quality website allows all personnel and selected customers to access all of our data, processes and records from any computer.

Appropriate personnel review and accept our released documents without bogging down our system in tedious and unprofitable “sign-off parties”.